Terms of Service

Last updated: 17 June 2025

These Terms of Service ("Terms") govern your access to and use of the KlavX platform, services, software, and website (collectively, the "Service"). By using KlavX, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use KlavX.

1. 🧾 Who We Are

KlavX is owned and operated by 6 Performance Pty Ltd, an Australian company that provides a SaaS integration between Lightspeed Retail X and Klaviyo.

2. ✅ Eligibility & Account Responsibility

You must be:

At least 18 years old
Authorised to represent your business
Responsible for maintaining the confidentiality of your login

You are fully responsible for all activities under your account.

3. 💻 Service Description

KlavX provides:

Data syncing between Lightspeed Retail X and Klaviyo
A dashboard to monitor and manage sync status
Support and integration tools

We do not guarantee any specific marketing outcome, email deliverability, revenue increase, or business result.

4. 🔐 Data Handling

KlavX acts as a data processor, syncing customer and order data between platforms you authorise.
We do not claim ownership of any customer data you sync through our platform.
You are responsible for obtaining lawful consent to collect and use any customer data.
We do not store customer or sales data long-term.

Refer to our Privacy Policy for full details.

5. 📉 No Guarantees

We strive for uptime and data accuracy, but KlavX is provided “as is” and “as available”. We do not warrant that:

The service will be uninterrupted or error-free
All data will sync without delay
Our software will be free from bugs or defects

You use the service at your own risk.

6. 💳 Subscription & Billing

All plans are billed in USD and are subject to change with notice.
Subscription renews automatically unless cancelled.
No refunds are issued for partial months, trial misuse, or customer error.
You agree not to circumvent billing or API limits.

KlavX reserves the right to suspend or terminate accounts for misuse or non-payment.

7. 🔥 Limitation of Liability

To the fullest extent allowed by law:

KlavX Pty Ltd and its directors, employees, and partners will not be liable for any:

Loss of data
Loss of revenue or profits
Business interruption
Indirect, special, incidental, or consequential damages
Claims from third parties based on your use of KlavX

Total liability under any claim is limited to the amount paid by you in the 3 months prior to the claim.

8. 🧨 Indemnity

You agree to indemnify and hold KlavX harmless against any third-party claims, damages, or legal costs arising from:

Your breach of these Terms
Your violation of any law or regulation
Any data or content you sync, store, or transmit using KlavX

9. 🛑 Termination

We may suspend or terminate your access to KlavX at any time, with or without cause. Reasons may include:

Breach of terms
Abuse of service
Legal or regulatory risks
Non-payment

Upon termination, your right to use the platform ends immediately.